We do our best to help every customers request. In addition, we work hard to keep you informed with our email notices through out the process to avoid errors or omissions. In the event an error or omissions occurs prior to products we will make it right. However, once in product and due to the customized nature of our solution, we can not be responsible for incorrect or poor quality artwork, errors on approved proofs, omissions or incorrect ordering. As such we must consider that all SALES ARE FINAL.